Tom Tom 5 re-install I had a problem with my PDA Tom Tom 5, it kept freezing and could not get it to load. I decided to remove the programme from my PDA and reinstall it. I used the remove programmes but the disc would not load onto my PDA. It says “unable to retrieve mobile device information, please reconnect and try again” yet the PC and active sync says it is connected, also when I try to explore whats on my PDA from active sync it comes up with “critical communication services have failed to start. Try resetting mobile device then connect again” again active sync shows a connection. I have an upgrade to Tom Tom 5 on my HP 5500, I now have over £500 of PDA and GPS that I cant get to work, any help with this would be much appreciated. Regards Dave |