Hi there! Newbie here!
My hubby has had the 510 model for just over 6 months. Up until now he has not had a problem connecting the device to the PC to update. Now, all of a sudden and for no damn good reason, the PC doesn't 'recognise' the device. I have spoken to the TomTom helpline people today and was sent an email firstly suggesting resetting the device. We did that, it didn't work. Their email suggested that if that didn't work, go into 'My Computer, Properties etc' and enable there. That didn't work either. Lastly, if all else failed, we then had to 'RemoveRegEntries' via the attachment. That didn't work either.
Has anyone got any other suggestions besides throwing the damn thing out of the window under a passing truck?!?!?
I'm thinking that the docking station may be faulty. Or am I clutching at straws here?