Hi Simon
I too have just recived my shiny new 314 from www.totalpda.co.uk a brilliant service.
I could not even register on the site this morning.
Raised a support ticket. Got a reply.
HP will not have it sorted out until next week. They have said I will have a working log on by end of play on Monday.
So I can't even try and get the upgrade.
I think a lot of people are having problems with the website.
regards Tim.