thanks for that I've just been in the HP website and have done one of those interactive chats with a hp person, they've show me how to do a hard reset which I have done. It seemed to work the only problem is I can't get TomTom to reinstall it's coming up with "unknown architect" messages which I think is exactly the problem I had when I bought TomTom in August. Think I only installed it in the end by a fluke. I best go back to the message board from then to see what people said.
thanks for your help. I seem to spenp most of my time sorting out these mess ups! I sometimes hate computers!! |