connection & partnership problems

fooers · #1 (**permalink**) 06-01-2005, 11:42 PM

HI
Happy New year (not)

I have a dell axim x3. with cradle.
i have had to do a restore on my computer and i now am ubable to get my handheld pc connetcted and all i getshowing is no partnership.

on my handheld it does show the same computer name as my desktop.

please please help at wits end

fooers

jake_blue · #2 (**permalink**) 07-01-2005, 12:45 AM

Okay, I don't know the Dell Axim at all, but I'll try to help, others here may be able to do a better job though.
If you have reset your Computer, you probably have to reload ActiveSync and then probably Delete the Partnership on your PDA and Create a new one. Hope this helps

fooers · #3 (**permalink**) 07-01-2005, 07:59 AM

Thanks but already tried this.
I have installed lastest Activsync 3.7.1
but iam not getting partnership wizard up?

**Charlie** · #4 (**permalink**) 07-01-2005, 09:48 AM

Check Windows Device Manager for unknown devices.

fooers · #5 (**permalink**) 07-01-2005, 11:12 AM

thanks charlie.
but if it shows or rather doesn't show my device where do i go next?
I am a bit of a novice on this one.

**Charlie** · #6 (**permalink**) 07-01-2005, 11:18 AM

Check out http://support.microsoft.com/?kbid=274182 for advice in this area. It's not a directly related issue but tells you what to look for in this case.