viamichelin problem_need help

[msuhhail]

Hello all,
I got viamichelin X 950T UK- Ireland navigation systems, I try to upgrade cameras and patches last week but got trouble now. Sent emails to customer services few times but still waiting for solution.

I got following problems

1- microsoft activesynce problem. I have Microsoft activsync version 4.5 and when I try to connect device I getting following message.

“Cannot verify the version of Activesync on your device, a program such as firewall may b blocking a port activesync uses to connect to device, or you may need to upgrade to more recent version of activesync on your pc”

I uninstalled and downloaded version 4.2 and then getting only “ Microsoft activesync version is not appropriate with my device”
Now I installed version 3.8(old though) but navigation systems is connected but

2- getting problem with DVD, its runs but after short a while (before activation page comes up) its says “ connect your device”
Its already connected though but don’t know why this messgae comes and how solve it.
I am fedup now because I trying to fix it from last couple of weeks but no success yet.
Any help will b appreciated.

Cheers

[getsurfers]

Use version 4.5, but follow the firewall instructions on the microsoft site.

[msuhhail]

Thank you for reply,
Viamichelin customer services told me activesync version 4.5 creating problem so best is if I use 4.2.
But no success after installing version 4.2, and I followed Microsoft website instructions as well, personally I think some files are missing from sd card or like that. Because PND CD is also not installing, getting message “connect your device” when activation page comes up.