Dell Axim X5 Screen Repair?

Duncan Clarke · #1 (**permalink**) 05-09-2004, 03:03 PM

I have managed to crack the screen on my X5. Not the LCD, but the touch sensitive bit. I am now having great trouble finding anybody that will repair it. Does anyone have an idea who could undertake this sort of work? I want my PDA back...

Thanks

**Charlie** · #2 (**permalink**) 06-09-2004, 09:22 AM

Welcome to our forum.
How about DELL direct?

Duncan Clarke · #3 (**permalink**) 07-09-2004, 12:10 AM

Thanks for the suggestion but I spoke to Dell. They "can't" fix it as they allegedly have no service centres in the UK. They also do not have a list of authorised repair centres, so if anyone fixes the screen the warranty is void. Nice of them don't you think?

Expansys UK replied to a forum request saying "purchase our PDA repair service" type thing. When pushed (by email) admitted they would not undertake this repair, so would charge me £17.50 for the diagnosis, then another £5 to return it unfixed.

No-one seems interested.

I am looking at possibly buying the part in the US, having it sent to a friend there and them shipping it over. I can't even find anywhere that will ship direct to the UK!

**Charlie** · #4 (**permalink**) 07-09-2004, 09:46 AM

Check Ebay for faulty units with intact screens.

Duncan Clarke · #5 (**permalink**) 07-09-2004, 09:03 PM

I may have found a source of screens through a colleague. Just waiting for confirmation of price and availability. After that I'll be scanning eBay and looking into getting someone in the US to ship me over a screen...

Thanks for the pointers

**Charlie** · #6 (**permalink**) 08-09-2004, 09:05 AM

No problem. Hope you get it sorted.