Connection Problem USB- mda compact 3

mrskchall · #1 (**permalink**) 09-02-2007, 09:14 PM

This is my first thread, most problems I encounter seem to have been experienced by others, however, I can't seem to find anyone with this problem!

All of a sudden, when I plug my MDA in through USB my computer does not even react, the screen lights up ( so its getting power) however, the computer does nothing! No beeps, Nothing in "My Computer" no reaction from active sync.

When I try to find device it doesnt find it.

Can anyone help me????

Border_Collie · #2 (**permalink**) 10-02-2007, 01:11 AM

This may work.

Make sure your device isn't connected to your PC.

Start ActiveSync and go to File - Delete Mobile Device.

Connect your device and let the Wizard set you up again.

mrskchall · #3 (**permalink**) 10-02-2007, 01:46 PM

Thanks for the idea, unfortunately it was unsucessful but really appeciate your idea.
My problem seems to be the computer n ot even registerting the presence of the pda.
I have tried 2 different USB cables, removing and re-installing active-sync.

Any other ideas?

yankeejeep · #4 (**permalink**) 10-02-2007, 04:24 PM

Check ActiveSync on your desktop host to make certain it has not turned off the USB port connection. If you have reinstalled, that is a good possibility. Also, if you are running a firewall, verify that the AS permissions have not been reset.