Help with HTC Touch Diamond

rick250561 · #1 (**permalink**) 23-09-2008, 08:54 PM

It connects itself to the network and downloads data by itself, it is costing me a fortune.

Here is what I have tried

1. The only thing I can see that would do this is the Weather screen, so I selected the option not to download. This has stopped as I can see by the date of the last update.

However it is still doing it.

2. I then did a bit of surfing and downloaded "NoData.dat", I installed this and disabled all data connections.

However it seems to be able to override this. I know it is working because I cannot connect to the internet or use email until I go in and set to enable. I then manually disconnect the GPRS connection and disable the data connections again.

What can I do to stop it connecting and spending my money?

**Martin Laverty** · #2 (**permalink**) 24-09-2008, 10:26 AM

Do you know what programs are downloading?

Press start - settings - system

Then select the running programs tab. This should give you an idea of whats downloading data.

rick250561 · #3 (**permalink**) 24-09-2008, 01:41 PM

Nothing unusual in there?

**Martin Laverty** · #4 (**permalink**) 24-09-2008, 05:43 PM

what is there?

What comes up on the screen when it trys to connect?

rick250561 · #5 (**permalink**) 24-09-2008, 05:46 PM

I dont know what comes up as it does it when I am not there. I dont mean it waits for me to leave it alone, but I would not know if it wasnt for the charges. There is no visual signs of what has been downloaded.

**Martin Laverty** · #6 (**permalink**) 24-09-2008, 05:56 PM

Could it be internet explorer or anything like that? Do you have the key lock on when its in your pocket?

have you tried this?
HTC - Touch Phone, PDA Phone, Smartphone, Mobile Computer

There are also some updates on the HTC site.
HTC - Touch Phone, PDA Phone, Smartphone, Mobile Computer
I would get in touch with them to see if they would make any difference.

rick250561 · #7 (**permalink**) 24-09-2008, 06:00 PM

[quote=Martin Laverty;25778]
HTC - Touch Phone, PDA Phone, Smartphone, Mobile Computer
[quote]

Cheers, will try this

rick250561 · #8 (**permalink**) 25-09-2008, 10:57 AM

[quote=rick250561;25780][quote=Martin Laverty;25778]
HTC - Touch Phone, PDA Phone, Smartphone, Mobile Computer

Quote:

Cheers, will try this

It looks like that has worked, it has not spent a penny without my permission since I changed this setting, and I left it on its own all night

Cheers mate