Bluetooth radio won't turn on

#1 (**permalink**) 16-12-2004, 08:33 PM

I have just bought a second hand ipaq 3970 from ebay. When I try to enable the bluetooth radio I get the following message " The Bluetooth radio failed to turn ON due to insufficient driver memory available. You must perform a soft reset before you can turn ON the Bluetooth Radio. Reset Now y/n". Performing a soft reset has no effect. If I perform a hard reset I lose the bluetooth altogether. The operating system is Windows CE 4.2 and the ROM revision is 3.00.08 ENG. Has anyone got any ideas. I do not have the operating system disk(s).

**Charlie** · #2 (**permalink**) 17-12-2004, 01:05 PM

Welcome to our forums.
If neither hard or soft resets have fixed it you can try getting the latest ROM from www.hp.co.uk . Alternativley contact the seller for advice.