help problems with ipaq

hi, had problems with a buyer on *bay recieved ipaq back today and ipaq light up but nothing else i have tried to reinstall software but still the same any help appreciated

[Charlie]

Have you done a soft/hard reset?

hi
thanks for reply can you go through the process of soft/hard reset
thanks

[Charlie]

Soft Rest

Press the reset button on the back.

Hard reset

Hold the bottom left and right buttons on the PDA, while doing this press the soft reset button at the back with the stylus pen. Hold this in place till your PDA screen goes blank (normally a couple of seconds)

If you don't have a blank screen when you have done this, you didn't hold down the trio long enough!