Media syncing with a 614c

Well this is my first post, and I am a keen user but not that knowledgeable, so please be gentle with me. I have just bought the HP iPAQ 614c and I need some help.

I cannot get the windows media player to recognise the ipaq, thus I cannot transfer my videos onto the ipaq. I have tried the drag & drop method but it does not recognise the file type.

I seem to remember trying this with the old 6915 and it did not work then either, that is how I discovered the media sync method.

Any suggestions

[Martin Laverty]

Have you tried updating both activesync and media player on your PC?

Originally Posted by rick250561

Well this is my first post, and I am a keen user but not that knowledgeable, so please be gentle with me. I have just bought the HP iPAQ 614c and I need some help.

I cannot get the windows media player to recognise the ipaq, thus I cannot transfer my videos onto the ipaq. I have tried the drag & drop method but it does not recognise the file type.

I seem to remember trying this with the old 6915 and it did not work then either, that is how I discovered the media sync method.

Any suggestions

I am running windows vista with the latest version of media player, I also use the latest version of WMDC.

As I said earlier the same software worked with the iPAQ 6915, so I cannot understand why it will not work with this.

I have checked all the setings on WMDC, but cannot find anything on Windows Media to check, also I am unsure what to check on the iPAQ 614c.

[Martin Laverty]

Is it not transferring the files or not playing them.

It wont even recognise the device. i just get the message to "Connect a Device".

I have tried the option to refresh devices but nothing appears

[Martin Laverty]

Does the device appear in windows explorer or my computer.

You should be able to drag and drop the files from there.

Originally Posted by rick250561

It wont even recognise the device. i just get the message to "Connect a Device".

I have tried the option to refresh devices but nothing appears

Yes it appears everywhere except in Windows media.

I have tried the drag and drop method, but unfortunately it does not work for video files, its OK for music.

I think there must be some sort of conversion goes on to change the format to something mobile can read, similar to office documents.

Maybe if I knew the file type I could download some conversion software and try that.

[Martin Laverty]

If the files are the wrong format media player wont play them it wont matter how there transferred.

You could try a different player like pocket tv or pmp player. They can play formats that media player can't.

Theres lot of video converter around as well that will output in a format you can use.

Originally Posted by rick250561

Yes it appears everywhere except in Windows media.

I have tried the drag and drop method, but unfortunately it does not work for video files, its OK for music.

I think there must be some sort of conversion goes on to change the format to something mobile can read, similar to office documents.

Maybe if I knew the file type I could download some conversion software and try that.

It just seems criminal to me to add software when I already have software that will do the job.

I would much prefer converting the files and copying them through file explorer, BUT I need to know the format.

I am well p****d off now, and I must confess completely confused.

I went ahead and installed an alternative media player so that I could sync my media. Low and behold, whilst syncing data I was watching a video, and guess what, the iPAQ was there in Windows media waiting to be sync'd.

So problem solved, how I do not know.