TCP/IP Probs ...

PaulBoy · #1 (**permalink**) 30-08-2004, 06:21 PM

I have been using my 2210 with a PC which is NOT connected to the net & ActiveSync installed & ran fine with no problems
My PC which has the net connection (NTL BBand) will not let me install ActiveSync & keeps coming up with the error that TCP/IP needs to be installed for ActiveSync to work etc
As far as I can see TCP/IP is installed!
I searched the forum for some previous posts on ActiveSync & read one which suggested downloading the latest ActiveSync from Microsoft (which I did) but when I try to install this I get the same error & can get ActiveSync installed
Any suggestions ... Paul

**Charlie** · #2 (**permalink**) 31-08-2004, 01:16 PM

You can try installing Activesync whilst in safe mode....I've heard that gets around the problem.

PaulBoy · #3 (**permalink**) 31-08-2004, 08:21 PM

Quote:

Originally Posted by Charlie

You can try installing Activesync whilst in safe mode....I've heard that gets around the problem.

Charlie - tried the Safe Mode suggestion & still got the same error box/message ... anyone?
Paul

**Stevie** · #4 (**permalink**) 31-08-2004, 08:26 PM

Paul run windows update on that machine, is it XP?

PaulBoy · #5 (**permalink**) 31-08-2004, 09:17 PM

Stevie - thanks but I've sussed it now after some digging around on the MS Knowledgebase - it was my Firewall (McAfee) and once I turned it off the ActiveSync installed OK & I turned my Firewall back on ... Paul

**Charlie** · #6 (**permalink**) 01-09-2004, 11:13 AM

That was my next suggestion