Active Sync Problem - please help

rik_taylor · #1 (**permalink**) 18-09-2004, 12:50 AM

Hi Guys

This is my first post and my first day as the owner of a ipaq 4150.

The problem I have is that I can not connect during the setup of the active sync software.

I installed the software and then connect the PDA when requested but it just says connecting....and never actually connects.

I have tried doing a system restore and reinstalling the software but nothing works.

I am using active sync 3.7.1 and am running windows xp pro.

Is there anything anyone can advise

Thanks

Rik

**Charlie** · #2 (**permalink**) 20-09-2004, 09:43 AM

Welcome to our forums.
Do you have it connected to a USB hub or direct to the port on the PC?

rik_taylor · #3 (**permalink**) 20-09-2004, 10:37 AM

Searched the web and found the solution - I had to remove zone alarm from my system and as soon as I did it connected. Zone alarm was not even running but apparentley it can still interfere

**Charlie** · #4 (**permalink**) 20-09-2004, 11:53 AM

It can indeed...had many problems trying to get around that.