Synchronisation

Am having a bit of a 'mare synching my Jornada 720 to my PC at work, in that it can't synchronise a couple of files. Not of itself a problem, except that I can't work out which files are causing the problem. I'd probably delete them if I could find them. How do I find them? Am running Activesync 3.7.1

[Charlie]

Check what options you've set to sync then look were they are stored to track the files down.

Originally Posted by Charlie

Check what options you've set to sync then look were they are stored to track the files down.

Charlie, that's what is driving me nuts! I sort of guessed that I'd inadvertantly edited a document on my PC, that I originally created on my HP and, in the process, changed the file format. (Word 97 instead of Word 2000, for example. My synch rule is set to convert pocketword doc-H/PC (*.pwd) to MS Word (*.doc) and vice versa.)
But if there is a difference between the file formats, I don't see it in Windows Explorer so I can't easily pick out the "dodgy" file format. I know that if I right click and go Properties, I can see the file type, but that's not a clever way to find one or two files among hunderds, that might be causing a problem.
Am I barking up the wrong tree?

[Charlie]

Not sure to be honest. Give HP a call on 0870 842 2339 and select options 1, 3 and 6.

Originally Posted by Charlie

Not sure to be honest. Give HP a call on 0870 842 2339 and select options 1, 3 and 6.

Spoke to HP. Very helpful. They came to the conclusion (which I copy to you for your info) that the problem lies with Office Word 2003, which I'm running at work. The HP O/S simply is not compatible with Word 2003. They could not offer me a "work around", but I'm going to try synchronising as RTF and editing them in Wordpad on my work PC. I'll keep you posted.

[Charlie]

They are quite helpful folk...yes let us know how it goes.