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TT720 - map update failure

This is a discussion on TT720 - map update failure within the TomTom GO forums, part of the TomTom category; Hi I've just got a 720 refurb. Updated the OS and tried to update the map (Western_EU). This has ...

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Old 28-12-2008, 12:57 PM
DrRMS
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Default TT720 - map update failure

Hi

I've just got a 720 refurb. Updated the OS and tried to update the map (Western_EU). This has failed - not enough space !!!!!. Are there some files that can be removed - can't see too many large files although there are some files that look like they may be unnecessary :
cspeech.*; demovideo file; and some recovered files (*.chk).

Bob
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Old 04-01-2009, 06:43 PM
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The recovered files are part of your maps. DO NOT delete them!
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Old 15-04-2009, 05:38 PM
corvair140
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I have the same problem. Purchased a refurbed 720 the othe day. Just went to update the maps, 75% through the install of the new map it failed saying not enough space. I have looked on the TomTom and there is nothing I can delete to give me enough space. Now when I turn the device on I get a message...No maps installed! Help....
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Old 15-04-2009, 09:04 PM
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The best approach to the out of memory problem is to make a full back up using Windows Explorer before you go any further, this way the files removed to make some space can be put back on after the update.

The voices, rastor and zip folder can be removed as long as you have a copy of these folders on the PC BEFORE DELETING THEM, when you have the new map installed you can copy them back to the device:

The "voices" folder contains the non text to speech voice files.
The "zip" folder contains the postcode look up files.
The "rastor" folder contains the European mapping when fully zoomed out.

As an alternate to the above method of deleting files/ folders to make space I would consider purchasing a decent size SD or even SDHC memory card and put the new map on that.
An up to date 720 will support the larger SDHC capacity cards upto the 32GB limit, although the largest cards cost a small fortune at the moment.

If you intend using the built in mp3 player then a decent size memory card can accomodate hours of music and a few maps without any issues 8GB and 16GB sizes are readily available. At 4/8 or 16GB the cost is considerably more bearable. The device will share the built in memory and that available on the storage card, just remember to target Home at the SD card for the new map installation rather than the built in Flash memory - Mike
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Old 15-04-2009, 09:11 PM
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Support pages - Your Tomtom device only shows the start-up image or a flashing cross.
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