Mobile connection problems

Hi everyone

Have recently purchased Tom Tom Go 710
When i try to make phone call it says 'this feature is not supported'
It is paired with my phone
I am new to sat navs so any advice would be appreciated.

Regards

Colin

[mikealder]

What phone are you using Colin? - Mike

Hi Mike

I am using Samsung J700i and all connections were done manually.

Also tried this with a Nokia 6111 but would not establish wireless data
connection.

Regards

Colin

[Martin Laverty]

I don't see the samsung on the compatibility list but the nokia is down for everything except SMS.

TomTom, portable GPS car navigation systems


You might want to try removing the app from the device and reloading it to get the nokia to pair correctly.
You can find the instructions here.
TomTom, portable GPS car navigation systems - Support home - Select your product

Make sure you have made a backup of your tomtom first.

Hi Martyn

Unforetunatley the nokia was borrowed.

I take it that any phone not on list cannot be manually connected
and that i have to buy a phone on that list.

Regards

Colin

[mikealder]

All the list means is that TomTom have tested that phone at some point and found out which features are supported, quite often you will find phones not on the list do indeed work but possibly not all the features - Bit of a lottery really - Mike

Tried reloading app now all i get is white screen which i cant turn off

Regards

Colin

[Martin Laverty]

Can you reset it?
TomTom, portable GPS car navigation systems - Support home - How to soft-reset my navigation device

Its at home so will try later

Regards

Colin

Hi
Charged as battery had run flat started up but no maps.

Went to TomTom home and loaded apps then backed up
and is ok but still problem with phone so have ordered a
phone which is on list.
When this arrives i will try out and post.

Many thanks to all that have helped me.

Regards

Colin