cannot run set up

m1che11e · #1 (**permalink**) 30-10-2004, 12:05 PM

My boyfriend has an Ipaq and tomtom nav 3 - all was working well until he tried to install it all onto another computer. (win98)

Installed the ipaq stuff including outlook etc fine and went to install the tomtom cd and it starts to run with the two red hands and then comes up with a message that says

"error cannot run set up"

We've tried everything - including trying to open it in RUN

Other disc's set up fine and the disc will run set up in yet another computer.

So it doesn't appear to be the disc or the computer?

Please help

**Stevie** · #2 (**permalink**) 30-10-2004, 12:13 PM

Strange as we can install from a windows 98 machine in here, has he run windows update to download the latest patches for his PC.

m1che11e · #3 (**permalink**) 30-10-2004, 12:32 PM

Yeah it says that it is compatable with 98 - I doubt he has run updates, I'll try that thanks, but I can't see it helping. Its very strange. Any other idea's

m1che11e · #4 (**permalink**) 30-10-2004, 05:32 PM

23 updates later .......... still the same :-(

I really thought it was going to work as it said updating windows installer but no - same error message as before

**Charlie** · #5 (**permalink**) 01-11-2004, 10:58 AM

Is it Win98 first edition? There were USB issues with that which may contribute to the problem.

m1che11e · #6 (**permalink**) 02-11-2004, 01:31 PM

Its Win98SE - and still no joy. :-(

**Charlie** · #7 (**permalink**) 02-11-2004, 02:03 PM

Try on another PC?

m1che11e · #8 (**permalink**) 03-11-2004, 01:36 PM

yes as I said, it works on two other pc's. One was XP and the other ME.