GPS Unreliable on Dell x5

[jonah]

I have a TOMTOM wired system and Dell axim x5 but cannot get the dell to recognise the gps.
I have checked the settings, unchecked the infra red connection box etc...
I have had the gps exchanged, performed a hard reset on the dell all to no navail.

I don't know what to try next ...any ideas?

[Charlie]

Welcome to our forums.
What are you using to connect the receiver with the PDA?
What settings have you selected in GPS Status?

[jonah]

A tomtom car kit (also checked out)
GPS settings are tomtom navugator gps / serial cable com 1

[Charlie]

Do you have a geen light on the car kit (below the PDA) and on the receiver?

[jonah]

Yes, green light on both. My PDA is charging through the car kit and their is alight on the GPS

[Charlie]

Have you tried the receiver outside the vehicle?

[jonah]

Yes. Same issue, light on the receiver but no connection with the dell

[Stevie]

Sounds like there is fault unless the Dell locks com 1 to the IR but dont think it does. Check start, settings, connections, beam, un check the box.

If that does not work it does sound like either the carkit of the receiver is dead :-(

[stevenator65]

I recently spoke to tomtom about which pda to get. They recommended the axim x30 b/c it works well w/tomtom. They said that using tomtom on the x5 is difficult b/c you must make sure that you have various (rom?) updates installed. Call their customer service and I'm sure they'll point you in the right direction.
Steve

[diyman]

please can you give me the uk phone number for tom tom,cannot find it on the site.

i am having problems getting my first signel from my dell axim x30,see new thread posted today 9th march 2005. i am desparete.