In December I bought a Zire 72 with Tom Tom GPS. I have spent the last two months installing, deleting, & replacing ALL my programs. palmOne has given me not help except to help me delete everything and try again each time I called. My point is, I finally talked to someone at Tom Tom who agreed with me that it's not their software causing a problem. It's Microsoft, I needed to download a driver from,
http://www.microsoft.com/downloads/d...DisplayLang=en
Bottom line is if you have Windows 98' SE and Tom Tom OS PDA software you need this upgrade driver.