Dell X5 and wired Tomtom5 problems

[coolchevy]

well, I am not amused. I upgraded from a perfectly working tt3 setup to tt5 recently using my Dell X5. When TomTom offered the upgrade at reasonable rate there was no word that a Dell X5 "may not be supported".......no money back either....

Anyway, installation goes through fine and works, but no matter what I try I have the dreaded "no gps device" error with my wired tomtom gps mouse.

tt help desk simply responded with a polite "get lost, the X5 is not supported" although it was a genuine Tomtom + Dell X5 bundle package 2 years back.

I have tried to load the tt3 gps drivers, I tried a CF gps unit, I get the wheel to spin but no luck. I have completely hard reset PDA, installed everything from scratch, no luck. Went back to tt3 and it works like a charm.

However, I do see that dealers offer packages with X5's and tt5 so it must work I believe.

any idea before I throw both out the window?

[chewEboy]

Originally Posted by coolchevy

well, I am not amused. I upgraded from a perfectly working tt3 setup to tt5 recently using my Dell X5. When TomTom offered the upgrade at reasonable rate there was no word that a Dell X5 "may not be supported".......no money back either....

Anyway, installation goes through fine and works, but no matter what I try I have the dreaded "no gps device" error with my wired tomtom gps mouse.

tt help desk simply responded with a polite "get lost, the X5 is not supported" although it was a genuine Tomtom + Dell X5 bundle package 2 years back.

I have tried to load the tt3 gps drivers, I tried a CF gps unit, I get the wheel to spin but no luck. I have completely hard reset PDA, installed everything from scratch, no luck. Went back to tt3 and it works like a charm.

However, I do see that dealers offer packages with X5's and tt5 so it must work I believe.

any idea before I throw both out the window?

I know what ya mean mate, ive seen loads of people selling X5 with tomtom 5 and CF gps card

(that exactly what ive got aswell)

but can I get a decent signal, can I heck! it sees it but nope, no valid signal on any of em

[clarky44]

Originally Posted by chewEboy

I know what ya mean mate, ive seen loads of people selling X5 with tomtom 5 and CF gps card

(that exactly what ive got aswell)

but can I get a decent signal, can I heck! it sees it but nope, no valid signal on any of em

I've just upgraded my X5 to tt5 with a CF Haicom GPS. It took a little bit of fiddling about and I chose the non tt and non bluetooth option. Then it seemd to give the option for a generic CF Card. I'm not sure if amongst all this toing and froing I reloaded the GPS driver. Anyway, I got there in the end but I have to make sure that the GPS is in the slot before I power up.

Hope this helps.

Steve

[tonysturgess]

Originally Posted by coolchevy

well, I am not amused. I upgraded from a perfectly working tt3 setup to tt5 recently using my Dell X5. When TomTom offered the upgrade at reasonable rate there was no word that a Dell X5 "may not be supported".......no money back either....

Anyway, installation goes through fine and works, but no matter what I try I have the dreaded "no gps device" error with my wired tomtom gps mouse.

tt help desk simply responded with a polite "get lost, the X5 is not supported" although it was a genuine Tomtom + Dell X5 bundle package 2 years back.

I have tried to load the tt3 gps drivers, I tried a CF gps unit, I get the wheel to spin but no luck. I have completely hard reset PDA, installed everything from scratch, no luck. Went back to tt3 and it works like a charm.

However, I do see that dealers offer packages with X5's and tt5 so it must work I believe.

any idea before I throw both out the window?

I had a hangup problem with a wired GPS, but I seem to have cured it

See my thread regarding hangups http://www.totalpda.co.uk/forum/showthread.php?t=5159 (X5 with TT5 locks up)

See TomTom website on this link for compatibilty;
http://www.tomtom.com/products/features.php?ID=100

[getsurfers]

Using an X5 here, and no probs after upgrading from tt3.

Best tip I can give is fire TT up with your GPS connected (if you remove the GPS, restart TT) - TT should scan all available ports/devices. After a few moments you should get "gps was lost x ago".

If you get that, then you just need to wait for a valid GPS lock.