No map on TOM TOM Navigator 5

Grant430 · #1 (**permalink**) 20-10-2005, 06:49 PM

I recently bought TOMTOM Navigator 5 (TTN5) from www.totalpda.co.uk and after inserting the SD card and running TTN5 get the following report on screen "No maps"

There appears to be a map on the card but I can't get it to load. Has anyone got any tips please ?

I have had it a week and still have had no use out of it.

It is runing onan HP IPAQ 2210.

**Charlie** · #2 (**permalink**) 21-10-2005, 11:31 AM

Welcome to our forums.
Were you promted to activate the software when you first installed it? Can you see the contents of the map folder?

Grant430 · #3 (**permalink**) 24-10-2005, 09:04 PM

Hi Charlie,
I currently have the TOMTOM logo showing on the opening screen on my HP2210. When i tap the TOMTOM logo it tries to open the program but then after a legal opening screen shows "no maps found". The only option I have then is to cancel. What is going on and how do I fix it please ?.

Jack S · #4 (**permalink**) 31-10-2005, 09:35 PM

Hi,
Have had the same problem as you are experincing for a couple of weeks now. TT support have tried to sort it out without success. Have been waiting since last week as they are 'reserching the difficulty' Noticed your post and wondered if you had sorted the problem and if so, where did you get the advice from? I would appreciate any info you may have.
Many thanks

Quote:

Originally Posted by Grant430

Hi Charlie,
I currently have the TOMTOM logo showing on the opening screen on my HP2210. When i tap the TOMTOM logo it tries to open the program but then after a legal opening screen shows "no maps found". The only option I have then is to cancel. What is going on and how do I fix it please ?.

**Stevie** · #5 (**permalink**) 01-11-2005, 07:57 PM

hmm i have also had this and a soft reset normally sorts it or i have to reinstall the card, cards can get corrupt.

Jack S · #6 (**permalink**) 01-11-2005, 10:12 PM

Hello,
Thanks for your comments, unfortunatly, it must be a more complicated problem as I have tried that numerous times. The same message comes up on all my SD cards which have maps on ie GB, Weastern europe.
Many thanks.

Quote:

Originally Posted by Stevie

hmm i have also had this and a soft reset normally sorts it or i have to reinstall the card, cards can get corrupt.

**Stevie** · #7 (**permalink**) 02-11-2005, 11:41 AM

do you have a backup of a working card?

Jack S · #8 (**permalink**) 03-11-2005, 08:31 PM

Not sure what a 'working card' is.

lupos0_1 · #9 (**permalink**) 04-11-2005, 10:36 AM

a copy of tomtom on a SD card that is working?

aspinall_david27 · #10 (**permalink**) 04-11-2005, 11:27 AM

I was having a similar problem last night trying to load the GreatBritainPlus map and eventually found that the installation was failing with "Disk Error" - tried again with the smaller GreatBritain map and it worked fine.