Tom Tom One - Help

[james17]

Hi Guys,

I purchased the new Tom Tom One at the weekend, on Sunday I loaded the software onto my PC and connected the Tom Tom using the usb cable, it took ages for the PC to recognise the unit however it eventually sync. I was very disappointed I couldn't load my previous POI’s, as the software wouldn't allow this!! Anyway I disconnected my Tom Tom and the SD card had been wiped of all the data! I had not touched any files and the Tom Tom Home software had wiped the card provided! No maps and the Tom Tom was saying there was a problem with the SD card!
I got a replacement unit from the store I purchased it from and connected this to my PC, as soon as the PC recognised the unit it wiped the SD card, again no maps and the Tom Tom wouldn't work - what a waste of money!! I have now got a further replacement (3rd unit) however don't want to attach it to my PC and sync because it wipes the SD card. I need to know why this is happening? I really don't think its my PC as this works fine with my mp3, camera etc etc. There seems to be a fault when connecting the Tom Tom, I have a laptop aswell but I’m concerned if I connect to the Tom Tom the SD card will be wiped. Seems crazy there are no maps provided on the disc? which I could re-install on the SD card.

Please help...................... as I need to load all my POI's!

Thanks

[getsurfers]

It seems you've told windows in the past to delete/format new media connections and never ask again (maybe for a USB storage key, maybe by accident). This would explain why the TT connects, then gets wiped.

You need to reset the Auto Insert Notification for USB devices/new media option back to default.

[redbaron]

Getsurfers,
I am new to posting, so hope I have got this right.
Where does one find the "Reset Auto Insert Notification for USB devices/new media option"
I run Windows XP SP2.

[getsurfers]

Search for that on google, in particular groups, and you should find posts by Microsoft proffessionals or post in the microsoft.xp.general group.