Major problem with TT3 - please help!

Hi

I've got a hp jornada PDA with tt3 running on PPC2002. It was fine for the first few months, then suddenly tomtom started to take about 3-4 mins to start (instead of the usual 10-15 secs) and react really slowly to button presses (about 5 mins to bring up the navigator menu when pressing the screen, then when you click "navigate to" it takes another 5 mins to bring up the next screen). Therefore it becomes completely unuseable.

I fixed the problem by performing a hard reset and reinstalling everything, but now it's started to do the same again.

Any ideas? I don't want to have to reinstall everything on the PDA every 2 months.

Any help would be very much appreciated.
Cheers, jack

[Charlie]

Welcome to our forums.
Try a soft reset first. Usually solves most performance issues.

Cheers for the welcome!

Yeah, have tried soft reset many times - you're right, it does fix most things but not this. Nothing seems to fix this. I've tried everything I can think of. The only solution seems to be a complete hard reset, which is inconvenient to say the least.

I've installed an update from tomtom website, but now it doesn't find the maps i've got installed (either of them - one's on the pda, one's on the mmc card).

What's Navman like? I'm not happy with tomtom, it's very unstable. And the address searching is useless.
maybe i'm just in a bad mood...

Thanks for the help

[Charlie]

Navman is good also....very like TomTom but presented differently.

[Stevie]

Hmm jack574, click on start, settings, system, memory and tell me how much free memory on program and on storage please.

What esle do you have installed on the PDA?
When you hard reset did you format the memory card and reinstall the maps?
Have you updated tom tom 3 ie 3.03 update?
Try and not run programs in the background on your PDA as this will use up vital memory for running the Tom Tom software.

Originally Posted by jack574

Hi

I've got a hp jornada PDA with tt3 running on PPC2002. It was fine for the first few months, then suddenly tomtom started to take about 3-4 mins to start (instead of the usual 10-15 secs) and react really slowly to button presses (about 5 mins to bring up the navigator menu when pressing the screen, then when you click "navigate to" it takes another 5 mins to bring up the next screen). Therefore it becomes completely unuseable.

I fixed the problem by performing a hard reset and reinstalling everything, but now it's started to do the same again.

Any ideas? I don't want to have to reinstall everything on the PDA every 2 months.

Any help would be very much appreciated.
Cheers, jack

I have had the same problem, and still cannot find a solution different that reinstalling everything from scratch.
The only thing I understood is how, most probably, this problem happens.

I have a Casio E200 with an Haicom GPS on compact flash. If I remove the compact flash GPS without first turning TT3 off, the problem will appear! This problem is quite upsetting (some days ago I removed the CF by mistake, and I will end up reinstalling everything!). It seems that TT3 stops reading on the SD card after some seconds and then freezes up.
I have tried with the latest TT3 release (3.03) and I still have to try with GPS 3.03 (hope this can solve...).

By the way, some now and then I also have a problem starting TT3, with a pop up window reporting an error. I found the solution to this by simply renaming the folder where maps are stored (keep this in mind should this happen).

Please, let me know if you find any solution to this problem!

I solved the problem, and I hope my solution can work for you as well.

First of all, I realized that the problem was not on Navigator itself, but on the gps program of TomTom.
So I uninstalled it; at this point TT Navigator was back to normal, working as usual, but, of course, with no GPS support. Then I tried to reinstall it (latest release 3.03) and, surprise! It did not work again...

So (after some useless tries, like installing directly from the .CAB file) I simply run TomTom Wizard. I always said yes until I was asked if it was the first time using TT. I Answered yes, set up measure system and then said no to both proposed TT gps devices. After that the GPS dialouge window came up (NOTE: I usually could not open it, since it got frozen).

Then I simply selected my GPS model and (most of all!) port (which was set to com3, instead that generic compact flash). From that moment on TT3 was back to normal, fully working, at normal speed.
At the end, I don't think that reinstalling the program helped, just try the wizard.
Now I don't dare recreate the problem, but should it happen again, I will try this procedure again.

So, that's it. It worked for me (and I'm happy I will not have to start from scratch!), and I hope it will work for you as well. Good Luck!