 Please help - HP3715+TT3 bluetooth
I have a HP5550 + wireless/Bluetooth TT3 and have been delighted with it from day 1 - so I highly recommended it to a friend who bought a HP3715 and the same TT3 in Jan this year. To date he has still been unable to use tomtom. At first he had no GPS connection and after much playing around and re-installing we were told to load upgrade 3.07 (as the current CD sold by Tomtom does not work with windows 2003 - if only the shop or instructions had said that!)
The upgrade 'appeared' to be successful but when we tried to choose GPS on the PDA to check the version, the PDA said there were no maps etc. All the tomtom icons - gps/wizard etc had disappeared from both the front screen and programmes.
We then tried to re-install the CD using his laptop (active sync v 3.7.1) and the installation process seemed to start but then it just stayed on the screen showing that the data was transferring for nearly 2 hours. Each time we have tried the same thing happens
When we have tried to re-install using my laptop it states there is, ‘unknown architecture and I can’t get any further.
We are both very frustrated, he has spent a lot of money and I feel very guilty as I recommended it. He needs it for his job, and 4 months on we are still no further forward!
Any help would be very gratefully appreciated.  | 
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