Takes them a loooong time....!

I finally got round to ordering my TTN5 upgrade last Friday. Been checking the order status since, and for the last 7 days it hasn't moved on from being 'Authorised'.

As TomTom say on their website that delivery can take up to 5 weeks after the payment has been received, I am a little disappointed that so far a week has gone by without any movement.

I did raise this as an issue with them, but got a rather curt "There is nothing wrong with your order, it will be despatched as soon as possible but will take up to 5 weeks"

Has anyone had similar problems with the payment taking so long to be processed?

From the other threads I have seen, I believe that tomtom have got the order status down to approx 10 working days. Hopefully you should receive your upgrade this week.

Which I was that confident! The status is STILL set to 'Authorised' - according to their website it needs to move onto 'Captured' before they will despatch! (According to my credit card company, payment HAS been authorised but TomTom haven't yet requested the actual payment!!!)

That's very strange? Check out this thread about other peoples orders:

http://www.pocketgpsworld.com/module...wtopic&t=29785

Hmm... think I'll give it another week and then if there's no change contact them again! Hopefully it's just the status on their website hasn't been updated!

By the way, thanks for taking the time to respond! It is appreciated!!

In complete contrast (I know it's not the quite the same, but...) - I placed an order for an item on Amazon late Thursday evening. Just had an email from them to say it has been dispatched - but the item was delivered before 9.00am this morning! It even beat their email!!

That's what I call fast delivery. Keep us informed won't you

As soon as there is any change I'll put it on here

also ordered my copy from amazon, didn't beat their email but did only take 48 hours

Just been emailed to say it's been despatched! :-)