Wifi problems with HTC6500

[degsy70]

Hi there,

Am racking my brains with this problem:

I have an HTC6500 that I need to get on to a wireless LAN in our office.

When I enabled Wifi it immediately shows me available networks and the one I want is visible. I put in the key (which is definitely correct) and it is assigned an IP address and tells me it is 'Associated to a network'.

If I then try to browse to any websites it is clear that it does not have internet connectivity.

My laptop connects to the same wireless router and works fine.

I also have an i-Mate JAMin which detects the router and works perfectly.

I have spoken with HTC and they claim it is a router thing but this doesn't make sense as the i-mate is fine.

Can anyone think of why this might be happening?

Many thanks in advance

Derek

[getsurfers]

Try the key in caps. as in H7 rather than h7. Some routers are THAT fussy, especially Dlink and netgear from experience.